Shipping policy

Effective Date: October 6, 2026

Follow your EasyEva order from checkout to delivery, and find the next step if a parcel needs attention.

Choose standard delivery

Get free standard shipping across the 50 U.S. states, including Alaska and Hawaii, with no minimum purchase; international, expedited and express shipping are unavailable.

Check your checkout

Review the product price and applicable taxes before paying, and check the shipping address entered at checkout. Free shipping excludes installation, assembly and in-home delivery services.

Allow processing

Allow a usual 0-1 business days for processing, excluding weekends and major U.S. holidays.

Watch the cutoff

Place an order after 2:00 PM (14:00) CT and processing starts the next business day. CT is U.S. Central Time, observing CST or CDT as applicable.

Follow the parcel

Open the shipping email for your tracking number once the order is dispatched, then use it to follow the package.

Allow transit

Allow an estimated 2-4 business days in transit after dispatch, including Alaska and Hawaii. Location and carrier conditions can change the actual transit time.

Ask about a delay

Email support@easyeva.com if your parcel appears lost or significantly later than the estimated delivery window; we will work with the carrier to resolve it.

Check return eligibility

Return an item only for a manufacturing defect, shipping damage or a wrong item we sent. Ask for a return within 30 days of confirmed delivery.

Report delivery damage

Report shipping damage within 72 hours of delivery.

Read refund timing

Expect the refund on your original payment method within 20 calendar days after we receive the returned item. Read the Refund Policy for conditions, photos and instructions.

Reach us

Email: support@easyeva.com
Phone: (601) 477-8809
Hours: Monday-Friday, 9:00 AM - 6:00 PM CT